OPERATIONS & SUPPLY CHAIN
Execution, not just dashboards.
Control Tower, S&OP and IBP with agents that detect, propose and follow up, and people who decide.
Regional Control Tower · Exceptions
Active orders
2,418
Orders at risk
64
Value at risk
$41.2M MXN
Need executive decision
3
Value at risk by stage (MXN millions)
- Production6.8
- Consolidation5.1
- Ocean carrier14.3
- Customs8.9
- Transport3.7
- DC2.4
Today's exceptions
- Leadership · Mexico · Ocean carrier$6.4M
Chain A
Split shipment: 30% air, 70% ocean; extra cost $0.6M, protects the season.
Approved
- Leadership · Colombia · Customs$3.1M
Distributor B
Correct customs filing and prioritize release.
In review
- Operational · Peru · DC$1.2M
Retailer C
Notify customer of availability and request a purchase order.
Rejected
What we solve.
- 01
Regional exceptions Control Tower
Monitors orders end to end and only escalates what puts a committed date at risk.
- 02
Agent-assisted S&OP / IBP
Agents prepare scenarios, gaps and proposals so the meeting is about decisions.
- 03
Demand planning
Baseline forecast from sales, POS and campaign signals; planners adjust assumptions.
- 04
Supply network and scenario simulation
A network model to simulate cost, capacity and service level by country.
What the cell looks like.
- Outcome
- Service level and value at risk
- People
- Planning, logistics, sales and finance
- Agents
- Order monitoring, alerts, action proposals
- Rules
- Any action with extra cost is approved by a person
01
Signals
Sales, POS, inventory, campaigns
02
Agent
Integrates data, detects anomalies, builds baseline
03
Person
Validates assumptions and scenarios
04
Agent
Proposes replenishment and simulates impact
05
Decision
Aligns service, cash, margin and risk
The path.
- 012 to 4 weeks
Sprint
We choose the outcome, build the business case and map the first cells.
Deliverables
Priority outcome · business case · cell map · roadmap
- Gate: business case approved
- 0290 days
Pilot cell
One cell running with real people and agents, measured on value, quality and adoption.
Deliverables
Human-agent workflow · role charter · RACI · playbook
- Gate: value and adoption measured
- 03Next wave
Cell network
We replicate components, update structure and talent, and install governance and portfolio.
Deliverables
Cell portfolio · governance · talent plan
Change management
- 01Understand
- 02Participate
- 03Practice
- 04Integrate
- 05Scale
Five agreements to start the redesign.
- 01OutcomeThe priority process and its KPI
- 02SponsorA leader accountable for value, risk and adoption
- 03TeamBusiness, process, IT, data, HR and control
- 04TalentCritical capabilities and the 70/20/10 learning model
- 05GovernanceHuman decisions, guardrails and success metrics
Let's design your first Outcome Cell.
Book a Sprint