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HUFAgentic Organization

HUF AGENTIC ROUTE

We start with one cell. We scale to a network.

A staged path with clear decision gates and change management from day one.

  1. 012 to 4 weeks

    Sprint

    We choose the outcome, build the business case and map the first cells.

    Deliverables

    Priority outcome · business case · cell map · roadmap

  2. Gate: business case approved
  3. 0290 days

    Pilot cell

    One cell running with real people and agents, measured on value, quality and adoption.

    Deliverables

    Human-agent workflow · role charter · RACI · playbook

  4. Gate: value and adoption measured
  5. 03Next wave

    Cell network

    We replicate components, update structure and talent, and install governance and portfolio.

    Deliverables

    Cell portfolio · governance · talent plan

Change management

  1. 01Understand
  2. 02Participate
  3. 03Practice
  4. 04Integrate
  5. 05Scale

Each stage, in detail.

01

Sprint

Duration: 2 to 4 weeks

Goal
Choose the priority outcome and prove the business case.
Who participates from the client
Sponsor, process owners, IT, data and HR
Activities
  • Interviews with leadership and process owners
  • Mapping of the current flow and its exceptions
  • Design of the first cells
  • Business case and roadmap
Deliverables
Priority outcome · business case · cell map · roadmap
Decision gate:
Business case approved
02

Pilot cell

Duration: 90 days

Goal
Run a real cell and measure value, quality and adoption.
Who participates from the client
Outcome owner, cell team, IT and internal control
Activities
  • Building agents and controls
  • Role and RACI redesign
  • Assisted practice and champions
  • Weekly value and adoption tracking
Deliverables
Human-agent workflow · role charter · RACI · playbook
Decision gate:
Value and adoption measured
03

Cell network

Duration: Next wave

Goal
Scale to a portfolio of cells with governance and talent.
Who participates from the client
Executive committee, HR, IT and outcome owners
Activities
  • Replicate reusable components
  • Update structure and talent
  • Install governance and portfolio
  • Transfer capabilities to the team
Deliverables
Cell portfolio · governance · talent plan
Decision gate:
Portfolio prioritized by the board

Draft · to be confirmed with HUF

Success criteria.

  • Business value

    How it is measured

    Impact on the cell's KPI against the Sprint baseline.

  • Quality and risk

    How it is measured

    Errors, exceptions and control deviations per period.

  • Adoption

    How it is measured

    Real use of the human-agent flow at start, close and 90 days.

  • Time released

    How it is measured

    Operating hours redirected to decisions and integration.

  • Capability transferred to the team

    How it is measured

    Roles that run and improve the cell without outside support.

Five agreements to start the redesign.

  1. 01OutcomeThe priority process and its KPIA measurable outcome with its baseline, not an isolated use case.
  2. 02SponsorA leader accountable for value, risk and adoptionSomeone in leadership who owns the value and unblocks decisions.
  3. 03TeamBusiness, process, IT, data, HR and controlEvery area that touches the flow, at the same table from the Sprint.
  4. 04TalentCritical capabilities and the 70/20/10 learning modelWhich capabilities are needed and how they are learned: 70% on the job, 20% with others, 10% formal.
  5. 05GovernanceHuman decisions, guardrails and success metricsWhat a person decides, what an agent executes and how success is measured.

Let's design your first Outcome Cell.

Book a Sprint